Ready to help!

With many of our fellow Adjusters out of their office helping clients due to the wildfires, flooding and/or hurricanes we know that those remaining Adjusters may be feeling a bit overwhelmed….Ouellette & Associates wants to remind you that we are here to help!

Our Multi-Line Adjusters are able to help throughout the entire state of Indiana and surrounding states of Illinois, Ohio, Kentucky and Michigan! Please send all new claims to, and one of our experienced adjusters will begin handling your claim immediately.


Only in Indiana

The first week of April has only begun yet those of us in Indiana have already experienced crazy weather that only happens in Indiana! Sunday night we received a one day record snowfall with temps in the 30’s and Monday we had mild temps that melted the snow and allowed the sun to shine for a bit. However, Tuesday with temps in the 60’s we are experiencing severe thunderstorms with massive flooding across the state and multiple watches and warnings being issued state wide!

We, at Ouellette & Associates, want to remind everyone to be weather aware especially during this unpredictable season of the year. It’s a great time to go over your emergency preparedness plans at home and work to help keep you and your loved ones safe!

However, if you find yourself or your home affected by weather this season, remember that O&A has Adjusters on call 24/7/365 ready to help you –
‘Call O&A and we are on our way’


Joe Ouellette
General Adjuster
Cell (317) 695-7703

Ouellette & Associates handles Mediation and Settlement Conferences

Mediation’s and Settlement Conferences are becoming more frequent lately due to high volume caseloads in the court system with many requiring the insurance company have a representative present. Due to this request, many insurance companies are turning to Independent Insurance Adjusters to be that presence and many are choosing Ouellette & Associates!

With this, our Adjusters are building a good rapport with judges, defense counsel and the insurance company making for easier handling of these cases for all involved. We would appreciate the opportunity to represent you during your next Mediation or Settlement Conference – we are just a call away!


Joe Ouellette – President


Now with Claims Adjusters in OH, KY, IL & MI

On-Scene Truck Accident Investigation, Huntinton, IN 12.28.16

For over 17 years, Ouellette & Associates has been handling long haul trucking and cargo claims in Indiana. Our owner managed an IA firm that specialized in trucking claims 14 years prior to that. Our CEO, Joe Ouellette, has been handling these types of claims for over 57 years and is still an active Adjuster for us. Along with Joe, our other Team Ouellette Adjusters have a combined total of 150 years’ experience.

We have handled claims for a nationally-known and well-recognized worldwide Trucking and Air Cargo Transportation Company for roughly 31 years. Recently, we were approached by this company to not only handle claims for the entire state of Indiana but to also handle claims in our surrounding states of Ohio, Kentucky, Illinois and Michigan.

O&A Service Area

Ouellette and Associates – Service Area

Once this new and exciting opportunity arose and we decided that this was a great step forward for O&A, we went into action. We interviewed NAIIA member firms and put together a team of qualified Adjusters in Ohio, Kentucky, Illinois and Michigan to help us handle claims for this Trucking Company.

We now proudly not only have a strong presence in the state of Indiana, which we have held for over 17 years, but also in our bordering states in order to handle claims for this company with the quality and care that Ouellette & Associates is known for!

All claims, regardless of which state it is in, will be called into the Indianapolis our office at 317-915-9136 or email directly to Matt Ouellette . We will then dispatch the appropriate Adjusters in any of these states to handle the field work and reporting. All reports will continue to be reviewed for quality and accuracy by Matt Ouellette before being sent onto our client.

With the above in mind, we are now able to handle all lines of claim assignments in all 5 of these states. So, should you have a Trucking, Property, Casualty, or GL claim – please give Team Ouellette & Associates the opportunity to handle these claims in Indiana, Ohio, Kentucky, Illinois and Michigan.