As 2014 comes to a close, 2015 begins with many new changes. We just launched our Social Media sites through Facebook, Twitter, YouTube, LinkedIn and Google+ (no I’ll not be singing Sinatra or Michael Buble), where we will keep you posted on our newest endeavors.
As a multi-line claims adjusting firm, we work with many clients – each with their own requirements and standards. Some keep a “score card” on performance, and thanks to the staff, we rank 90% in all areas. We’ll never be perfect, but we are proud to see us well above average.
2015 brings more opportunities, as I become President of the NAIIA – the largest IA association in the world. Only by the Grace of God, my Higher Power, and many friend who have elected me. With this position, my legacy will be to have an NAIIA Call Center to attract clients to come to IA firms rather than the national companies, where one has to go through multiple people to assign, or get status of a claim.
We are here to serve our clients, insured and claimants to make sure all are at “pre-loss condition.”
Thank you for another great year! We look forward to serving you for years to come!
Sincerely,
Matt Ouellette
President, Ouellette & Associates